1. Who We Are

We are the National Association of Veterans & Families (NAVF).
Our website is located at: https://www.navf.org.

2. Claim Assistance Consent

By providing the requested information on the intake sheet, you consent to NAVF collecting, processing, and securely storing your personal, medical, and financial information for the purpose of preparing and submitting Aid & Attendance claims to the Department of Veterans Affairs.

If you are the claimant: You are providing your own information.
If you are an authorized representative: You confirm that you have the legal authority to provide the claimant’s information. (Proof of such authority may be requested.)

3. Website Data Practices

Comments: 
When you leave comments on our website, we collect the data entered in the comment form, plus your IP address and browser user agent string to assist with spam detection.
An anonymized hash of your email address may be sent to the Gravatar service (see their privacy policy: https://automattic.com/privacy/) to check for a profile picture. After approval, your profile picture may appear publicly with your comment.
Media:

If you upload images to the website, please avoid images with embedded location data (EXIF GPS), as visitors can download and extract such data.
Cookies:

If you leave a comment, you may opt to save your name, email address, and website in cookies for convenience (lasting up to one year).
Temporary cookies are set when you visit our login page to verify cookie acceptance, and additional cookies may be used to save your login and screen preferences as described on our website.
Embedded Content:

Articles on our site may include embedded content (e.g., videos, images, or articles) from other websites. These third-party sites may collect data about you, use cookies, and track your interactions.

4. Data Sharing, Retention, and Rights

Data Sharing:
In the event your case is referred to a third party, you agree that NAVF may transmit your intake information and any documents you share with NAVF to that third party (e.g., for obtaining government benefits or other services).

Data Retention:
Comments and their metadata are retained indefinitely to streamline future interactions.
For users who register on our website, personal data is stored in their profile and may be viewed, edited, or deleted at any time (except for the username).
Claim assistance data is retained according to NAVF’s policies and applicable legal requirements.
Your Rights:
You have the right to request an export of the personal data we hold about you, or to request the deletion of your personal data (excluding information we must retain for administrative, legal, or security reasons).

Data Transmission:
Data provided to NAVF may be processed by automated spam detection services and transmitted to third parties as necessary for benefit processing or additional services.